Política de envío

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. During high-volume periods, shipments may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Rates & Delivery Times

FREE SHIPPING on all orders over €150.

Tracking All orders include tracking. You'll receive a tracking number by email once your order ships.

International Shipping For orders outside the Netherlands, please note:

• Customs fees, import duties, and taxes may apply and are the customer's responsibility
• UK customers: post-Brexit import duties may apply upon delivery
• Delivery times may vary depending on customs clearance
• We are not responsible for carrier or customs delays

Lost or Damaged Packages Contact us at hello@kovaamsterdam.com within 48 hours of delivery and we'll make it right. 

Questions? Reach us at hello@kovaamsterdam.com