Algemene voorwaarden

TERMS OF SERVICE

Last updated: April 21, 2026

OVERVIEW

This website is operated by KOVA Amsterdam, a sole proprietorship (eenmanszaak) owned by Lucky Gbigbi, registered in the Netherlands (KVK: 42011391). By visiting or purchasing from kovaamsterdamcom.nl, you agree to these Terms of Service. If you do not agree, please do not use our services.

SECTION 1 – ACCESS & ELIGIBILITY

By using this site, you confirm you are of legal age in your country of residence. You are responsible for maintaining the security of your account and all activity under it.

SECTION 2 – PRODUCTS

We make every effort to accurately represent our products. Colours may vary slightly due to screen settings. We reserve the right to limit quantities, modify, or discontinue products at any time without notice.

SECTION 3 – ORDERS & PAYMENT

Orders are confirmed upon successful payment. We accept iDEAL, credit/debit cards, and other methods available at checkout. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

SECTION 4 – SHIPPING

Shipping rates and delivery times are outlined in our [Shipping Policy]. KOVA Amsterdam is not liable for delays caused by carriers or customs.

SECTION 5 – RETURNS & REFUNDS

Under EU consumer law, you have the right to return items within 14 days of receipt. Full details are in our [Refund & Return Policy].

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site — including the KOVA Amsterdam name, logo, photography, and copy — is our exclusive property and may not be reproduced without written permission.

SECTION 7 – LIMITATION OF LIABILITY

KOVA Amsterdam is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order in question.

SECTION 8 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy and applicable GDPR regulations.

SECTION 9 – GOVERNING LAW

These Terms are governed by Dutch law. Disputes shall be submitted to the competent court in Amsterdam, the Netherlands.

SECTION 10 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Material changes will be communicated in accordance with applicable law. Continued use of the site constitutes acceptance of the updated Terms.

SECTION 11 – CONTACT

KOVA Amsterdam — Lucky Gbigbi Willinklaan 3, 1067 SL Amsterdam, Netherlands  kovaamsterdam@gmail.com +31 6 84980913 KVK: 42011391 | VAT: NL003515171B84